\chapter{Landesbetrieb f\"ur Geb\"audebewirtschaftung (LfG)} \label{chap:lfg}

\section{Brief Introduction to LfG}

LfG was established by the Berlin House of Representatives in October 2002 and has since August 2003 began with round 1000 employees actively operating the facility management for miscellaneous state owned buildings in Berlin, like for examples : fire department, police and KITA  -engl.: \textit{daycare facility for children}.
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Their main activities include Malfunction Management, Intern Ordering of Articles and Surveillance Control System.
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Caretakers, handworkers and cleaning staff are the main actors responsible for taking care of the building maintenance.


\section{The LfG's Intrexx Portal}

One of LfG's main assignment is to organize Malfunction Management, in order to carry out the task faster and more efficiently, LfG has came up with a web-based portal solution, which is developed using the software Intrexx Xtreme, and the LfG has began developing the web portal in August 2006.
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Following figure shows the current home page of the LfG web portal, which is of great importance for the LfG's employees as support for their daily working activities.

\begin{center}
\includegraphics{img/LfG_home_page.png}
\end{center}

The functionalities offered by this web portal are for examples : 
\begin{itemize}
\item The caretaker can fill out a special form provided by the web 	portal for reporting damage.
\item	Through a modified version of the Intrexx application - the	Bestellwesen  engl.: \textit{Ordering System} Studio - the employees 	can internally order	articles needed for their everyday office 	activities and 	inventories, for examples : fire extinguisher and 	office utensils.
\end{itemize}
